Topics include:

Four phase decision-making model:

• Framing your decision


• Gathering intelligence


• Coming to conclusions


• Learning from experience

The even swaps method

Biases in decision making

Selection and hiring systems in organizations

Decision traps

Analytic versus intuitive decision making

Three types of organizational decisions:

• Strategic decision making


• Operational decision making


• Tactical and micro decision making

Articles and Books:
Even Swaps: A Rational Method for Making Trade-Offs, Harvard Business Review, 1998, by Hammond, Keeney & Raiffa.

Sources of Power, by Gary Klein.
Decision Traps, by Russo & Schoemaker.

Groupthink, by Irving Janis.

The Nine: Inside the Secret World of the Supreme Court by Jeffrey Toobin.

State of Denial, by Robert Woodward.
Fiasco: The American Military Adventure in Iraq by Thomas E. Ricks

Strategy & Decision, Chapter 1: "The Strategic Decision," by Mark Rhodes.

blink, by Malcolm Glaser.

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