Four phase decision-making model:
- Framing your decision
- Gathering intelligence
- Coming to conclusions
- Learning from experience
The even swaps method
Biases in decision making
Selection and hiring systems in organizations
Analytic versus intuitive decision making
Three types of organizational decisions:
- Strategic decision making
- Operational decision making
- Tactical and micro decision making
Articles and Books:
Even Swaps: A Rational Method for Making Trade-Offs, Harvard Business Review, 1998, by Hammond, Keeney & Raiffa.
Sources of Power, by Gary Klein.
Decision Traps, by Russo & Schoemaker.
Groupthink, by Irving Janis.
The Nine: Inside the Secret World of the Supreme Court by Jeffrey Toobin.
State of Denial, by Robert Woodward.
Fiasco: The American Military Adventure in Iraq by Thomas E. Ricks
Strategy & Decision, Chapter 1: "The Strategic Decision," by Mark Rhodes.
blink, by Malcolm Glaser.
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